Zammad

An account-enumeration issue was discovered in Zammad before 3.4.1. The Create User functionality is implemented in a way that would enable an anonymous user to guess valid user email addresses. The application responds differently depending on whether the input supplied was recognized as associated with a valid user.Show less

An SSRF issue was discovered in Zammad before 3.4.1. The SMS configuration interface for Massenversand is implemented in a way that renders the result of a test request to the User. An attacker can use this to request any URL via a GET request from the network interface of the server. This may lead to disclosure of information from intranet systems.Show less

An issue was discovered in Zammad before 3.4.1. There is an authentication bypass in the SSO endpoint via a crafted header, when SSO is not configured. An attacker can create a valid and authenticated session that can be used to perform any actions in the name of other users.Show less

An issue was discovered in Zammad before 3.4.1. There are wrong authorization checks for impersonation requests via X-On-Behalf-Of. The authorization checks are performed for the actual user and not the one given in the X-On-Behalf-Of header.Show less

Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An attacker can register a new account that will have access to all tickets of an arbitrary Organization.Show less

An issue was discovered in Zammad 3.0 through 3.2. It returns source code of static resources when submitting an OPTIONS request, rather than a GET request. Disclosure of source code allows for an attacker to formulate more precise attacks. Source code was disclosed for the file 404.html (/zammad/public/404.html)Show less

An issue was discovered in Zammad 3.0 through 3.2. After authentication, it transmits sensitive information to the user that may be compromised and used by an attacker to gain unauthorized access. Hashed passwords are returned to the user when visiting a certain URL.Show less

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the File Upload functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens a specially crafted link to the uploaded file with an active Zammad session.Show less

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.Show less

An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.Show less

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.Show less

An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Ticket functionality in Zammad. The malicious JavaScript will execute within the browser of any user who opens the ticket or has the ticket within the Toolbar.Show less