CVE-2026-48210
5.7
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Exploitability: 2.1 / Impact: 3.6
Source: security@otrs.com (Secondary)
Description
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend
This issue affects OTRS 2026.3.1
Affected (1)
Related CWEs
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.
CWE-269
Improper Privilege Management
The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.
References (1)
Source: security@otrs.com
MitigationVendor Advisory
Timeline
No history available yet.