CVE-2026-48208
6.5
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H
Exploitability: 2.8 / Impact: 3.6
Source: security@otrs.com (Secondary)
Description
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP).
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected (3)
Related CWEs
CWE-400
Uncontrolled Resource Consumption
The product does not properly control the allocation and maintenance of a limited resource, thereby enabling an actor to influence the amount of resources consumed, eventually leading to the exhaustion of available resources.
CWE-791
Incomplete Filtering of Special Elements
The product receives data from an upstream component, but does not completely filter special elements before sending it to a downstream component.
References (1)
Source: security@otrs.com
Vendor Advisory
Timeline
No history available yet.