CVE-2025-24391

Published: Jul 14, 2025Modified: Jun 17, 2026Deferred

5.3

Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Exploitability: 3.9 / Impact: 1.4

Source: security@otrs.com (Secondary)

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

Related CWEs

CWE-203

Observable Discrepancy

The product behaves differently or sends different responses under different circumstances in a way that is observable to an unauthorized actor, which exposes security-relevant information about the state of the product, such as whether a particular operation was successful or not.

References (1)

https://otrs.com/release-notes/otrs-security-advisory-2025-07/

Source: security@otrs.com

Timeline

No history available yet.