CVE-2025-12023

Published: Nov 21, 2025Modified: Dec 3, 2025

4.3

Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Exploitability: 2.8 / Impact: 1.4

Source: security@wordfence.com (Secondary)

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

Affected (1)

Products: Elula: Wsdesk

1 product

Configuration A

1 vulnerable

Vulnerable Software	Affected Versions
Elula Wsdesk	Before 3.3.2

Related CWEs

Missing Authorization

The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

References (2)

https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php

Source: security@wordfence.com

Patch

https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve

Source: security@wordfence.com

Third Party Advisory

Timeline

No history available yet.