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CVE-2024-6540

nvd nist
Published: Jul 15, 2024Modified: Jun 17, 2026

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5.3
Vector
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
Exploitability: 1.6 / Impact: 3.6
Source: NVD

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Affected (1)

Products: Otrs: Otrs
Otrs
1 product
Otrs
Configuration A
1 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
From 8.0.0 to 2024.5.2

Related CWEs

CWE-790
Improper Filtering of Special Elements
The product receives data from an upstream component, but does not filter or incorrectly filters special elements before sending it to a downstream component.

References (2)

Source: security@otrs.com
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory

Timeline

No history available yet.