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CVE-2024-23794

nvd nist
Published: Jul 15, 2024Modified: Jun 17, 2026

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7.5
Vector
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
Exploitability: 1.6 / Impact: 5.9
Source: NVD

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Affected (1)

Products: Otrs: Otrs
1 product
Otrs
Configuration A
1 vulnerable
Vulnerable SoftwareAffected Versions
From 8.0.0 to 2024.5.2

References (2)

Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory

Timeline

No history available yet.