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CVE-2022-39050

nvd nist
Published: Sep 5, 2022Modified: Jun 17, 2026

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4.8
Vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Exploitability: 1.7 / Impact: 2.7
Source: NVD

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Affected (3)

Products: Otrs: Otrs
Otrs
1 product
Otrs
Configuration A
3 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 7.0.0 to 7.0.37
Otrs
From 8.0.0 to 8.0.25
Otrs
From 6.0.0 to 6.0.32

Related CWEs

CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

References (2)

Source: security@otrs.com
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory

Timeline

No history available yet.