CVE-2021-21441

Published: Jun 16, 2021Modified: Jun 17, 2026

7.5

Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploitability: 3.9 / Impact: 3.6

Source: NVD

Description

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Affected (2)

Products: Otrs: Otrs

1 product

Configuration A

2 vulnerable

Vulnerable Software	Affected Versions
Otrs Otrs	From 7.0.0 to 7.0.26
Otrs Otrs	From 6.0.1

Related CWEs

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

References (4)

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

Source: security@otrs.com

https://otrs.com/release-notes/otrs-security-advisory-2021-11/

Source: security@otrs.com

Release NotesVendor Advisory

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

Source: af854a3a-2127-422b-91ae-364da2661108

https://otrs.com/release-notes/otrs-security-advisory-2021-11/

Source: af854a3a-2127-422b-91ae-364da2661108

Release NotesVendor Advisory

Timeline

No history available yet.