CVE-2021-21437

Published: Mar 22, 2021Modified: Jun 17, 2026

4.3

Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Exploitability: 2.8 / Impact: 1.4

Source: NVD

Description

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

Affected (2)

Products: Otrs: Itsmconfigurationmanagement, Otrscisincustomerfrontend

Otrs

2 products

Itsmconfigurationmanagement

Otrscisincustomerfrontend

Configuration A

2 vulnerable

Vulnerable Software	Affected Versions
Otrs Itsmconfigurationmanagement	From 7.0.0 to 7.0.24
Otrs Otrscisincustomerfrontend	From 7.0.0 to 7.0.15

Related CWEs

CWE-264

CWE-862

Missing Authorization

The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

References (2)

https://otrs.com/release-notes/otrs-security-advisory-2021-07/

Source: security@otrs.com

Release NotesVendor Advisory

https://otrs.com/release-notes/otrs-security-advisory-2021-07/

Source: af854a3a-2127-422b-91ae-364da2661108

Release NotesVendor Advisory

Timeline

No history available yet.