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CVE-2019-9892

nvd nist
Published: May 22, 2019Modified: Jun 17, 2026

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6.5
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Exploitability: 2.8 / Impact: 3.6
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

Affected (4)

Products: Otrs: Otrs · Debian: Debian Linux
Otrs
1 product
Otrs
Debian
1 product
Debian Linux
Configuration A
3 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 5.0.0 to 5.0.34
Otrs
From 6.0.0 to 6.0.17
Otrs
From 7.0.0 to 7.0.6
Configuration B
1 vulnerable
Vulnerable SoftwareAffected Versions
Debian Linux
Version 8.0

Related CWEs

CWE-91
XML Injection (aka Blind XPath Injection)
The product does not properly neutralize special elements that are used in XML, allowing attackers to modify the syntax, content, or commands of the XML before it is processed by an end system.

References (10)

Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Vendor Advisory
Source: cve@mitre.org
Mailing ListThird Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Mailing ListThird Party Advisory

Timeline

No history available yet.