CVE-2019-9753

Published: Jun 3, 2019Modified: Jun 17, 2026

4.3

Vector

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Exploitability: 2.8 / Impact: 1.4

Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Affected (1)

Products: Otrs: Otrs

1 product

Configuration A

1 vulnerable

Vulnerable Software	Affected Versions
Otrs Otrs	From 7.0.0 to 7.0.5

Related CWEs

Exposure of Sensitive Information to an Unauthorized Actor

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (2)

https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

Source: cve@mitre.org

PatchVendor Advisory

https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

Source: af854a3a-2127-422b-91ae-364da2661108

PatchVendor Advisory

Timeline

No history available yet.