CVE-2019-9751

Published: Mar 13, 2019Modified: Jun 17, 2026

4.8

Vector

CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Exploitability: 1.7 / Impact: 2.7

Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

Affected (2)

Products: Otrs: Otrs

1 product

Configuration A

2 vulnerable

Vulnerable Software	Affected Versions
Otrs Otrs	From 6.0.0 to 6.0.17
Otrs Otrs	From 7.0.0 to 7.0.5

Related CWEs

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

References (2)

https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework

Source: cve@mitre.org

PatchVendor Advisory

https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework

Source: af854a3a-2127-422b-91ae-364da2661108

PatchVendor Advisory

Timeline

No history available yet.