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CVE-2019-16375

nvd nist
Published: Mar 19, 2020Modified: Jun 17, 2026

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5.4
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Exploitability: 2.3 / Impact: 2.7
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Affected (3)

Products: Otrs: Otrs
Otrs
1 product
Otrs
Configuration A
3 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 7.0.0 to 7.0.11
Otrs
From 5.0.0 to 5.0.37
Otrs
From 6.0.0 to 6.0.22

Related CWEs

CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

References (12)

Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Vendor Advisory
Source: cve@mitre.org
Source: cve@mitre.org
Release NotesVendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Source: af854a3a-2127-422b-91ae-364da2661108
Release NotesVendor Advisory

Timeline

No history available yet.