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CVE-2019-13457

nvd nist
Published: Mar 10, 2020Modified: Jun 17, 2026

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4.3
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Exploitability: 2.8 / Impact: 1.4
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Affected (1)

Products: Otrs: Otrs
Otrs
1 product
Otrs
Configuration A
1 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
From 7.0.0 to 7.0.8

Related CWEs

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (10)

Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Vendor Advisory
Source: cve@mitre.org
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory

Timeline

No history available yet.