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CVE-2019-12746

nvd nist
Published: Aug 21, 2019Modified: Jun 17, 2026

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6.5
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
Exploitability: 2.8 / Impact: 3.6
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Affected (3)

Products: Otrs: Otrs · Debian: Debian Linux
Otrs
1 product
Otrs
Debian
1 product
Debian Linux
Configuration A
2 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 5.0.0 to 5.0.36
Otrs
From 6.0.0 to 6.0.19
Configuration B
1 vulnerable
Vulnerable SoftwareAffected Versions
Debian Linux
Version 8.0

Related CWEs

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (14)

Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
PatchVendor Advisory
Source: cve@mitre.org
Mailing ListThird Party Advisory
Source: cve@mitre.org
Source: cve@mitre.org
Release Notes
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
PatchVendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Mailing ListThird Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Source: af854a3a-2127-422b-91ae-364da2661108
Release Notes

Timeline

No history available yet.