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CVE-2019-12497

nvd nist
Published: Jun 17, 2019Modified: Jun 17, 2026

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5.3
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Exploitability: 3.9 / Impact: 1.4
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Affected (4)

Products: Otrs: Otrs · Debian: Debian Linux
Otrs
1 product
Otrs
Debian
1 product
Debian Linux
Configuration A
3 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 5.0.0 to 5.0.36
Otrs
From 6.0.0 to 6.0.19
Otrs
From 7.0.0 to 7.0.8
Configuration B
1 vulnerable
Vulnerable SoftwareAffected Versions
Debian Linux
Version 8.0

Related CWEs

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (12)

Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Broken Link
Source: cve@mitre.org
Vendor Advisory
Source: cve@mitre.org
Mailing ListThird Party Advisory
Source: cve@mitre.org
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Mailing ListThird Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108

Timeline

No history available yet.