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CVE-2018-20800

nvd nist
Published: Mar 13, 2019Modified: Nov 21, 2024

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6.5
Vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Exploitability: 2.8 / Impact: 3.6
Source: NVD

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Affected (2)

Products: Otrs: Otrs
Otrs
1 product
Otrs
Configuration A
2 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
Version 5.0.31
Otrs
Version 6.0.13

Related CWEs

CWE-20
Improper Input Validation
The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.

References (2)

Source: cve@mitre.org
MitigationPatchVendor Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
MitigationPatchVendor Advisory

Timeline

No history available yet.