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CVE-2017-16854

nvd nist
Published: Dec 8, 2017Modified: May 13, 2026

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6.5
Vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Exploitability: 2.8 / Impact: 3.6
Source: NVD

Description

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affected (7)

Products: Otrs: Otrs · Debian: Debian Linux
Otrs
1 product
Otrs
Debian
1 product
Debian Linux
Configuration A
4 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
After 4.0.0 to 4.0.26
Otrs
From 3.3.0 to 3.3.20
Otrs
From 5.0.0 to 5.0.24
Otrs
From 6.0.0 to 6.0.1
Configuration B
3 vulnerable
Vulnerable SoftwareAffected Versions
Debian
Debian Linux
Version 7.0
Debian Linux
Version 8.0
Debian Linux
Version 9.0

Related CWEs

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (6)

Source: cve@mitre.org
Mailing ListThird Party Advisory
Source: cve@mitre.org
Third Party Advisory
Source: cve@mitre.org
Broken Link
Source: af854a3a-2127-422b-91ae-364da2661108
Mailing ListThird Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Third Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Broken Link

Timeline

No history available yet.