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CVE-2013-3551

nvd nist
Published: Feb 21, 2020Modified: Nov 21, 2024

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6.5
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Exploitability: 2.8 / Impact: 3.6
Source: NVD

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Affected (6)

Products: Otrs: Otrs, Otrs Itsm
Otrs
2 products
Otrs
Otrs Itsm
Configuration A
6 vulnerable
Vulnerable SoftwareAffected Versions
Otrs
Otrs
From 3.0.0 to 3.0.20
Otrs
From 3.1.0 to 3.1.16
Otrs
From 3.2.0 to 3.2.7
Otrs
Otrs Itsm
From 3.0.0 to 3.0.8
Otrs Itsm
From 3.1.0 to 3.1.9
Otrs Itsm
From 3.2.0 to 3.2.5

Related CWEs

CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

References (4)

Source: cve@mitre.org
Third Party Advisory
Source: cve@mitre.org
Issue TrackingThird Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Third Party Advisory
Source: af854a3a-2127-422b-91ae-364da2661108
Issue TrackingThird Party Advisory

Timeline

No history available yet.